Event Specific Terms & Conditions

Please read and understand the following terms and conditions as they are binding for all ticket purchases.

•No exchange of tickets will be made under any circumstances and tickets are not transferable.

•No refund on tickets will be made under any circumstances except pursuant to conditions under Event Cancellation or Postponement.

•Lost or damaged ticket(s) would not be entertained.

•The resale of tickets is prohibited. TICKETPRO reserves the right to cancel any tickets that have been resold.

•Infants in arms or children without tickets will not be admitted unless otherwise stated in event advertisements or announcement.

•Student and Senior Citizen passes (and others where applicable) must be shown to obtain discounts (where applicable) and upon admission.

•Latecomers cannot be admitted until a suitable break during the performances.

•Venue Owner reserves the right without refund or compensation to refuse admission to any persons whose conduct is disorderly or unbecoming.

•No photography, audio or video recording is allowed during the event unless otherwise stated by the Promoter.

•The Promoter may add, withdraw or substitute artistes and/or vary advertised programmes, event times, seating arrangements and audience capacity without prior notice.

•The Promoter/Venue Owner may use the ticket holder's image or likeness in any live or recorded video display, photograph or picture.

•The Promoter/Venue Owner may postpone, cancel, interrupt or stop the event due to adverse weather, dangerous situations, or any other causes beyond his reasonable control.

•The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.

•The Ticket Holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability.

•Information is collected from those registering with EventCube in order to facilitate ticket purchase or other services available. This information is collected and used in accordance with our Privacy Policy, which forms part of these conditions.

•Purchasers of tickets who are under 18 years of age should seek parental consent before purchasing tickets/merchandises from our website. By transacting on our website, purchaser certifies that purchaser is at least 18 years of age and understands and accepts these conditions of use.

•Any complaints regarding the event will be directed to and dealt with by the Promoter.

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This privacy policy applies to information collected through our website, tele sales and authorised outlets and forms part of our General Terms and Conditions.

What information do we collect?

•Any of the information we collect from you may be used in one of the following ways:

•To personalize your experience (your information helps us to better respond to your individual needs)

•To improve our website (we continually strive to improve our website offerings based on the information and feedback we received from you)

•To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

•To process transactions

•Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

•To send periodic emails

•The email address you provide for order processing, maybe used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

•Note: If at any time you would like to unsubscribe for receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

•To administer a contest, promotion, survey or other site feature

How do we protect your information?

•We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

•We do not use cookies.

Do we disclose any information to outside parties?

•We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conduction our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

•Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies, we therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your consent

•By using our site, you consent to our privacy policy

Changes to our privacy policy

•If we decided to change our privacy policy, we will post those changes on this page

Contacting Us

•If there are any questions regarding this privacy policy you may contact us using the information below

info@deesideactivitypark.com

Terms and conditions for Deeside Music Festival NXNE.Scotland2017

The right of admission is reserved.
Tickets cannot be exchanged, refunded or returned after purchase. Lost tickets will not be replaced.
Availability of tickets is not guaranteed. A limited number of each ticket type have been issued. Licensed capacity is finite.
Management reserve the right to alter or in the event of adverse weather conditions to curtail or cancel the performance. There will be no refunds in the event of cancellation.
Management reserve the right to add, withdraw or substitute artists, and to vary the advertised programme if necessary.
Strictly no dogs. Animals are not permitted in the ticketed area.
Glass is not allowed in the ticketed area. No alcohol is to be taken-in (or out) of the ticketed areas as these areas are licensed premises. Please treat the ticketed areas as you would a pub – you wouldn’t take your own drinks to the pub, and wouldn’t take your drinks away with you. Please also refrain from bringing food into the ticketed areas.
Strictly no fireworks or fire lanterns allowed in the ticketed area.
Those who are, or whom appear to be under 18 will not be served alcohol or allowed to consume alcohol, and will be refused entry if they appear to be under the influence of alcohol upon arrival.
Under 11’s will be admitted free of charge when accompanied by a ticket holding adult.
Secondary school aged children 12’s till 16’s years will be admitted with an adult only, however Deeside Music Festival reserves the right to exclude any child (even if they have a wristband) if they appear to have been drinking, or if their behaviour puts themselves or others at risk.
Under 18’s will be issued with a different coloured tamper-proof wristband.
Tamper-proof fabric wristbands will be applied to ticket holders on arrival at the event. Wristbands will be applied directly to the person to whom the ticket relates. Wristbands cannot be collected by another person.
Deeside Music Festival will not be held responsible for any loss or damage to personal belongings.
Tickets guarantee access to the main stage arena only (subject to the terms above). Access to other venues is on a first come first served basis due to capacity. So, if you want to see someone in particular band – get there early.
Deeside Music Festival reserves the right to change the price of the tickets purchased from the Box Office on the day of the performance or event.
By entering the ticket areas you give your consent to being photographed or filmed as a member of the audience. This may be used for promotional use of the Event and at the Park.
Terms and conditions are prepared with your safety in mind. Thank you in advance for helping to make Deeside Music Festival a safe, fun and magical event with us here on Royal Deeside.
Deeside Music Festival, known as NXNE.Scotland

Age Scale: under 11’s are Free,

12’s to 16 year olds are Half the Cost of the Ticket,

with 16 years onwards being full Cost.

20. Farm Ken Howie’s Decision is final.

Camping Terms and Condtions Apply:

£10 per person : This enables you to camp under canvas only, (Tents)

Please note: Tents Sizes are restricted, and will be checked. Tents are to be NO bigger than a 6 man Tent. With Larger Tents being removed from site or you will be fined and asked to pay a £100 fine.

The right of admission is reserved.

Tickets cannot be exchanged, refunded or returned after purchase. Lost tickets will not be replaced.

Availability of tickets is not guaranteed. A limited number of each ticket type have been issued. Licensed capacity is finite.

Management reserve the right to alter or in the event of adverse weather conditions to curtail or cancel the performance. There will be no refunds in the event of cancellation.

Deeside Music Festival reserves the right to change the price of the tickets purchased from the Box Office on the day of the performance or event.

Strictly no dogs. Animals are not permitted on the camping site.

Terms and conditions are prepared with your safety in mind. Thank you in advance for helping to make Deeside Music Festival a safe, fun and magical event with us here on Royal Deeside.

Deeside Music Festival, known as NXNE.Scotland

Age Scale: under 11’s are Free,

12’s to 16 year olds are Half the Cost of the Ticket,

with 16 years onwards being full Cost.

Lastly, Farm Ken Howie’s Decision is final.

Deeside Activity Park Terms & Conditions

Deeside Activity Park is a trading name of Deeside Activity Park, a company incorporated in Scotland under company number SC224909 with a registered office at Deeside Activity Park.

BY PURCHASING A TICKET, THE TICKET HOLDER (YOU) AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF SALE SPECIFIED HEREIN AND ANY OTHER PROVISION AS MAY BE SPECIFIED FROM TIME TO TIME BY US, THE EVENT ORGANISER OR THE OWNER OF THE TICKETING PLATFORM (EVENTCUBE).

EVENT TICKETS ARE NON-TRANSFERABLE AND NON-REFUNDABLE EXCEPT IN THE INSTANCE OF EVENT CANCELLATION. IF AN EVENT IS CANCELLED, YOU WILL BE ENTITLED TO A REFUND OF THE TICKET PRICE LESS THE BOOKING FEES AND ANY OTHER CHARGES WHICH WE CANNOT RECOVER.

We sell paper or e-tickets (Tickets) for events advertised on websites owned and operated by us from time to time (Events) using Eventcube's 'Ticket Mechanic'. Eventcube is a trading name of Eventcube Solutions Ltd, a company incorporated in England under company number 08939283.

The party who organises and provides the Event is the Event Organiser

1. YOUR RELATIONSHIP WITH THE EVENT ORGANISER (Deeside Activity Park)

The Ticket is issued subject to the Event Organiser's terms and conditions found on its website, at the box office, or in the Terms & Conditions of entry to any on-line Event (Event Organiser T&Cs)
If you breach any of the Event Organiser T&Cs or behave in an unacceptable manner (see Section 4 below), the Event Organiser is entitled to refuse you entry to the Event.
The Event Organiser may alter or vary the Event due to circumstances beyond its reasonable control without being obliged to refund monies or exchange Tickets.

2. YOUR RELATIONSHIP WITH EVENTCUBE

EVENTCUBE WILL NOT BE RESPONSIBLE FOR ANY REFUNDS TO TICKET HOLDERS
Your use of the Eventcube website to purchase Tickets, and the transmission of your personal data to Eventcube to enable the purchase of Tickets is subject to the terms of Eventcube's privacy policy: https://www.eventcube.io/legal/privacy-policy
You acknowledge that Eventcube may store and transmit your personal data in accordance with its Privacy Policy.

3. YOUR TICKETS

Once your Tickets are issued (in paper or electronic form), it is your responsibility to keep them safe. We will not be responsible for Tickets which have been lost, stolen or destroyed.
E-Tickets do not incur any additional charges than our processing fees, Physical Paper tickets will incur an extra printing and postage cost.
The general limit for ticket purchases for an individual ticket release for an Event is 6, and this may be lowered in certain circumstances. This policy is in effect to discourage unfair ticket buying practices.
Tickets may be restricted to a maximum number per person, per credit card and, for some events, a restriction may apply per household. We reserve the right to cancel Tickets purchased in excess of this number without prior notice.
Multiple tickets orders cannot be split. The primary Ticket holder must be present to enter the Event with E-tickets.
If you are splitting barcoded E-Tickets you may print out each barcode separately and provide the other parties with relevant identification details, however entry will be entirely at the discretion of the Event Organiser.
We try and ensure that all prices on our website are accurate, however errors may occur. If we discover an error in the price of Tickets you have ordered, we will inform you as soon as possible and give you the option of reconfirming your Ticket purchase at the correct price (and credit or debit your account as applicable) or cancelling your Ticket purchase. If we are unable to contact you, you we may treat the Ticket purchase as cancelled.
It is your responsibility to ensure that your Ticket purchase contains the correct information. We are not responsible for correcting information which you have provided, however we will use all reasonable efforts to remedy errors where possible.
UNLAWFUL RESALE OF TICKETS IS STRICTLY PROHIBITED. IF WE REASONABLY SUSPECT THAT TICKETS HAVE BEEN PURCHASED FOR UNLAWFUL RESALE, WE MAY CANCEL THE RELEVANT TICKETS WITHOUT ANY RIGHT TO COMPENSATION OR REFUND.

4. ADMISSION TO THE EVENT

The Event Organiser reserves the right to refuse admission, and to request any Ticket Owner to leave the venue (including an on-line venue) at any time for reasons of public safety. This includes, but is not limited to: (i) crowd surfing and moshing; (ii) aggressive behaviour; (iii) acting under the influence of alcohol or drugs; (iv) carrying an offensive weapon; (v) failure to comply with any measures put in place to combat the spread of Covid-19, and/or (vi) any unacceptable behaviour likely to cause damage, nuisance or injury, or for any breach of the Event Partners´ terms and conditions. You will not be entitled to a refund.
A Ticket Owner may be asked to leave an on-line event for failing to observe the acceptable use policy for the relevant Event.
The Event Organiser reserves the right to refuse re-admission to any person not in possession of a Ticket or the retained portion of the Ticket.
Latecomers may be admitted at a suitable point in the performance at the discretion of the Event Organiser.
You acknowledge that there may be security checks at any venue.

5. EVENT CANCELLATION

If an Event is cancelled or rescheduled, we will use reasonable endeavours to notify YOU of the cancellation once we have received the relevant authorisation from the Event Organiser, however we do not guarantee that ticket holders will be informed of such cancellation before the date of the Event.
Unless indicated otherwise in relation to a particular Event, if an Event is cancelled, you will be offered seats at the rescheduled Event/s (subject to availability) up to the face value of the Tickets or, if you are unable to attend the rescheduled Event or the Event is not rescheduled, a refund of the ticket price.
Refunds for Tickets purchased prior to the date of the original Event will be given up to their face value. If an Event takes place over several days and only one day is cancelled, you will be entitled to a pro-rata refund.
IF THE EVENT IS RESCHEDULED, THE EVENT ORGANISER MAY SET REFUND LIMITATIONS.
Ensure you check all "Event Specific Terms & Conditions" at the top of this page for refund policies.

6. PHOTOGRAPHY & VIDEO RECORDING

You must not take any unauthorised audio, video, photographic or digital recording apparatus of any kind into any of the performance areas, nor make any audio, video or photographic recordings of any kind. The Event Organiser reserves the right to confiscate any unauthorised audio, video and photographic recordings.
You consent to filming and sound recording as members of the audience (at a venue or on-line).

7. LIABILITY

Personal arrangements including travel, accommodation or hospitality relating to an Event which have been arranged by you are at your own risk. Unless otherwise stated in this clause, our and the Event Organiser's liability to you in connection with the Event (including, but not limited to, in the event of cancellation, rescheduling or material change to the programme of the Event) shall be limited to the Ticket price paid by you.
Subject to Section 7.3, neither we, Eventcube or the Event Organiser (Event Partners) will be responsible for any loss, injury or damage to any person (including you) nor property howsoever caused.
Nothing in these Terms and Conditions seeks to exclude or limit our or the Event Partners' liability for death or personal injury caused by our or the event partner(s)' (as relevant) negligence, fraud or other type of liability which cannot by law be excluded or limited.

8. FORCE MAJEURE

Force Majeure Event means any circumstance not within a party's reasonable control including, without limitation:
1. acts of God, flood, drought, earthquake or other natural disaster;
2. epidemic or pandemic;
3. terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relation;
4. nuclear, chemical or biological contamination or sonic boom;
5. any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota or prohibition, or failing to grant a necessary licence or consent;
6. collapse of buildings, fire, explosion or accident; and
7. interruption or failure of utility service.
If the Store Owner is prevented, hindered or delayed in or from performing any of its obligations under this agreement by a Force Majeure Event, it shall not be in breach of this agreement or otherwise liable for any such failure or delay in the performance of such obligations. The time for performance of such obligations shall be extended accordingly.

9. DATA PROTECTION

If you book Tickets with us, we will hold your name, address and other personal data in our database, subject at all times to our Privacy Policy. If you wish to make any requests regarding your personal data, please email support.

10. GENERAL

The Event Partners and their affiliates, successors, or assigns may enforce these terms in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999 (the Act).
Except as provided above, these Terms and Conditions do not create any right enforceable by any person who is not a party to it under the Act, but does not affect any right or remedy that a third party has which exists or is available apart from that Act.
These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation.